1. Information we collect

Information you give us:

• Enquiry and demo forms: your name, phone / WhatsApp number, email (if asked), the course you are interested in and your preferred learning mode (classroom or online).
• Counselling and enrolment: your education and work background, address, identity details needed for your fee receipt or certificate, and payment records (amount, date, mode and transaction reference).
• Calls and messages: what you share with us by phone, WhatsApp, SMS or email.
• Placement support: your resume and job preferences, if you choose to use placement support.

Information collected automatically:

• Website and advertising data: the page you came from, the page where you submitted a form, campaign details (such as UTM tags or a Google Ads click ID), device and browser type, IP address and pages visited.
• Cookies: small files stored by your browser. See section 5.

We do not collect card numbers, UPI PINs or bank passwords. Card and online payments are processed by the payment provider, not stored by us.

2. How we use your information

• To reply to your enquiry, call or WhatsApp you, and book your free demo class.
• To counsel you, enrol you, issue fee receipts and certificates, and run your classes and SAP practice system access.
• To provide placement support you have asked for, such as resume guidance, mock interviews and sharing job openings.
• To send updates about your batch, schedule changes and course information.
• To measure and improve our website and advertising, for example to know which ad or page an enquiry came from.
• To meet legal, tax and accounting requirements and to resolve disputes.

3. Your consent

When you submit a form on our website, you agree that Catalyzt may contact you by phone call, WhatsApp, SMS or email about the course you asked for. You can withdraw this consent at any time by replying STOP on WhatsApp or emailing catalyztinfotech@gmail.com. Withdrawing consent does not affect anything we did before you withdrew it.

4. Who we share your information with

We do not sell your personal data. We share it only where needed, with:

• Service providers who help us run our business, such as website hosting, email, WhatsApp / Meta, Google (Analytics, Ads, Tag Manager) and payment providers. They may use the data only to provide their service to us.
• Employers or recruiters, only your resume and profile, and only if you ask for placement support or agree to it.
• Authorities, when required by law, court order or to protect our legal rights.

5. Cookies, analytics and advertising

Our website uses cookies and similar tools from Google (Google Analytics, Google Ads and Google Tag Manager) to understand how visitors use the site and to measure which ads lead to enquiries. Google may use cookies to show our ads to people who visited our website.

You can block or delete cookies in your browser settings, and you can manage Google ad personalisation at adssettings.google.com. Some parts of the website may not work fully if cookies are blocked.

6. How long we keep your information

• Enquiries that do not lead to enrolment: up to 24 months after our last contact, unless you ask us to delete them earlier.
• Student records (enrolment, fees, attendance, certificates): for as long as needed to provide the course and support, and afterwards for as long as tax, accounting or other laws require.
• Recordings and practice system access: as described in our Terms and Conditions.

7. How we protect your information

We use reasonable security safeguards, such as access limited to staff who need it, password-protected systems and secure (HTTPS) website forms. No method of transmission or storage is completely secure, but we work to protect your data and will act promptly if a breach affects you.

8. Your rights

Subject to applicable law, you can ask us to:

• Tell you what personal data we hold about you and how we use it.
• Correct or update inaccurate or incomplete data.
• Delete your data when it is no longer needed, unless we must keep it by law.
• Stop calls, WhatsApp messages or emails (withdraw consent).
• Let a person you nominate exercise these rights if you are unable to.

Email your request to catalyztinfotech@gmail.com from the email or phone number you used with us, so we can verify it is you.

9. Children

Our courses are meant for adults. If you are under 18, please submit an enquiry or enrol only with the consent of your parent or guardian.

10. Links to other websites

Our website may link to other websites, such as SAP, Google Maps or social media. We are not responsible for their privacy practices; please read their policies.

11. Changes to this policy

We may update this policy from time to time. The latest version, with its “last updated” date, will always be on this page.

12. Grievance officer

If you have a question or complaint about your personal data, contact:

Ramesh Chouhan, Director — catalyztinfotech@gmail.com, +91 80870 00043, Office No. 609, 6th Floor, Bramha Sky Uzuri, opposite PCMC, Pimpri, Pimpri-Chinchwad 411018. We aim to reply within 7 working days.

See also our Terms and Conditions.